Remediation of Board Level Metric Reporting FRB MRA

Led a global team of fifteen data scientists and compliance experts spearheading a critical consulting engagement for a large, Asia-based multinational financial institution in response to a Matters Requiring Attention (MRA) directive issued by the Federal Reserve Board (FRB). The core objective was to uplift the institution’s Board and senior management reporting capabilities by developing a more robust, data-centric framework for risk oversight across key control areas including Anti-Money Laundering/Bank Secrecy Act (AML/BSA), Anti-Bribery & Corruption (ABC), and Market Surveillance.

A primary responsibility was ensuring strategic alignment between regulatory expectations and the institution’s enterprise risk management and compliance reporting functions. This required translating high-level regulatory requirements into actionable, measurable components that could be operationalized within the business. The team led the design and implementation of a comprehensive Key Risk Indicator (KRI) and metrics library, which served as the foundation for enhanced governance and risk transparency across multiple jurisdictions—namely the U.S., Canada, and Latin America.

To meet MRA remediation requirements and create sustainable value for the client, the team guided the development of dynamic, interactive dashboards that allowed executives and key stakeholders to monitor risk exposure and control effectiveness in real time. These dashboards were designed to consolidate and visualize KRI data, helping to identify risk trends, emerging issues, and control gaps. The team also ensured that the dashboards were fully aligned with the institution’s Consolidated Risk Assessment and Risk Appetite Framework, creating traceability and context for each metric within the broader enterprise risk strategy.

Working closely with client stakeholders across compliance, risk, and technology functions, the team facilitated cross-functional workshops to define business-relevant metrics and validate their effectiveness, as well as overseeing the integration of these KRIs into routine Board and senior management reporting. A key aspect of the project was driving the transition from manual, reactive reporting to a streamlined, proactive model supported by real-time analytics.

The team successfully delivered a refreshed KRI and metric inventory tailored for the Americas operations. This output was institutionalized and maintained for future use, ensuring long-term regulatory sustainability. This work culminated in the submission of a comprehensive closure pack to the FRB, detailing how the institution had met the MRA requirements. The package was well received and validated the success of our engagement in transforming compliance reporting capabilities.

Beyond project delivery, the role demanded strict engagement governance, stakeholder management, and quality assurance. Regular updates were provided to the client’s executive sponsors and regulatory liaison teams, ensuring alignment with evolving expectations and internal priorities, playing a pivotal role in delivering the engagement on time and with measurable impact.

This engagement not only satisfied immediate regulatory concerns but also established a long-term operating model for risk metric governance, positioning the institution to meet future supervisory expectations with greater confidence and clarity.